Infection Control Procedures and Visiting Restrictions
Road Map for ASPH Visiting from Monday 17th May
The Government Roadmap is on track and planned Step 3 easements will go ahead on 17 May. The data shows that the government’s “four tests” for easing restrictions have been met.
We are pleased to announce that visitors will be allowed into St. Peter’s site in a controlled manner from Monday 17 May 2021. The roadmap highlights the changes for each of the patient groups.
There will be a dedicated telephone line manned by 1 volunteer for visitors to book a time to see their loved one. This telephone line will be manned Monday to Friday 9.30am - 4pm and Saturday and Sunday 10am - 4pm. The number is 01932 723318. If any visitors need to book a visiting slot outside of those hours they will need to contact the relevant ward direct. See below for a list of ward numbers.
Any patients who have a registered carer may have a daily visit of up to 1 hour. This includes the patient groups of learning difficulties and severe dementia. Remaining Adult inpatients may have 3 visits per week for 1 hour and this will be one visitor only per session, but can be a different person each time. No children or babies will be allowed.
There is one slot available every day for each bed/patient.
Children’s wards, maternity, A&E and ITU are managing the situation locally as highlighted in the roadmap.
Ashford hospital will not be allowing inpatient visiting at the moment, except for Wordsworth Ward and Chaucer Ward. Please phone 01784 884488 if you are enquiring about a patient.
This situation will be constantly reviewed and further visiting changes may occur depending on Covid incidence within our community and also transmission rates.
Many thanks,
Andrea Lewis RRC
Chief Nurse
Wearing Face Masks in our Hospitals
All patients, visitors, and staff are expected to use a new surgical mask issued by the checkpoint teams when they arrive at all hospital sites. If you are wearing your own face covering or mask you will be asked to remove this and use a new mask for the duration of your visit. The mask must cover your mouth and nose and be worn at all times, unless your clinician asks you to remove it.
There are checkpoints by each entrance and you will be asked to use the hand sanitiser provided and have your temperature taken (by a forehead thermometer). On exit, please dispose of the mask in the clinical waste bin provided and sanitise your hands.
It is expected that everyone on the hospital sites wears a mask with the following exceptions, in line with national guidance:
- children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons)
- people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
- where putting on, wearing or removing a face covering will cause you severe distress
- if you are speaking to or providing assistance to someone who relies on lip reading, clear sound or facial expressions to communicate
Changes to the visiting arrangements for patients at the end-of-life
We have made some changes to the visiting arrangements for patients at the end-of-life. We are now able to accommodate one nominated visitor for up to one hour each day or two nominated visitors on alternate days during a patients stay. The patient must still be referred and reviewed by the Specialist Palliative Care Team prior to visiting, and visits must be pre-arranged each day with the ward nursing team.
Ashford Hospital
| Ward | Type | Location | Direct Dial Number |
| Chaucer Ward | Medical | Ground Floor, Main Entrance |
01784 884003 |
| Surgical | Ground Floor, Main Entrance |
01784 884127 | |
| Dickens Ward | Surgical | First Floor, Main Entrance |
01784 884004 |
| Tennyson Unit | Surgical | Ground Floor, Main Entrance |
01784 884726 |
St Peter’s Hospital
| Ward | Type | Location | Direct Dial Number |
| Acute Medicine Unit (AMU) | Medical | Level 3, Duchess of Kent Wing |
01932 722010 |
| Ambulatory Emergency Care Unit (AECU) | Medical | Level 3, Duchess of Kent Wing |
01932 722974 |
| Ash Ward (and School) | Maternity / Child Health | Level 3, Duchess of Kent Wing |
01932 722714 |
| Aspen Ward and HDU | Medical | Level 4, Duchess of Kent Wing |
01932 723907 |
| Birch Acute Cardiac Unit | Medical | Level 4, Duchess of Kent Wing |
01932 722012 |
| Cedar Ward | Medical | Level 4, Duchess of Kent Wing |
01932 722003 |
| Cherry Ward (Older Persons Ward) | Medical | Level 3, Duchess of Kent Wing |
01932 722935 |
| Chestnut Ward | Medical | Level 4, Duchess of Kent Wing |
01932 726708 |
| Discharge Lounge | Discharge | Level 3, Main Building |
01932 722933 |
| Endoscopy Unit | Surgical | Level 3, Outpatients Block |
01932 726575 |
| Falcon Ward | Surgical | Level 2, Abbey Wing |
01932 722287 |
| Holly Ward | Medical | Level 4, Duchess of Kent Wing |
01932 723257 |
| ICU | Critical Care | Level 3, Duchess of Kent Wing |
01932 722135 |
| Joan Booker | Maternity / Child Health | Level 1, Abbey Wing |
01932 722291 |
| Kingfisher Ward | Surgical | Level 2, Abbey Wing |
01932 722380 |
| Labour Ward | Maternity | Abbey Wing | 01932 722663 |
| Maple Ward | Medical | Level 3, Duchess of Kent Wing |
01932 723137 |
| May Ward | Medical | Level 4, Duchess of Kent Wing |
01932 722014 |
| Medical Short Stay Unit (MSSU) | Medical | Level 3, Duchess of Kent Wing |
01932 722010 |
| Neonatal Unit | Children | Level 3, Abbey Wing |
01932 722667 |
| Oak Ward (and Little Oaks) | Children/day Unit | Level 3, Duchess of Kent Wing |
01932 722016 |
| Swan Ward | Orthopaedic | Abbey Wing | 01932 723220 |
| Swift Ward | 01932 722201 |
Click here for access guides to Ashford and St Peter's Hospitals or the follow the ward links above.