COVID-19 - ASPH Visiting Restrictions
Due to the increase in cases of Covid-19 and the emergence of the Omicron variant, additional visiting restrictions are now in place at Ashford and St Peter’s Hospitals. This is to reduce footfall within our hospital sites and to help minimise the risk of transmission to protect patients and the team. All members of the public, including visitors, must take a lateral flow test no more than 48 hours before entering any of our hospital sites.
Any patients who have a registered carer may have a daily visit of up to 1 hour. This includes the patient groups of learning difficulties and severe dementia. No children or babies will be allowed. There is one slot available every day for each bed/patient. End of life visits continue to be permitted.
There will be no visiting permitted for adult inpatients who do not have a registered carer. Children’s wards, maternity, A&E and ITU are managing the situation locally as highlighted in this graphic.
There is a dedicated telephone line manned by one volunteer for permitted visitors to book a time to see their loved one. The number is 01932 723318. Due to current visiting restrictions, the hours of our visiting booking line will be Monday to Friday, 09:30 - 1600. If any visitors need to book a visiting slot outside of those hours they will need to contact the relevant ward direct.
Friends and Family - if you are delivering items for a loved one who is an inpatient at St Peter's please bring these items in a labelled bag to the Main Reception at SPH and NOT the Duchess of Kent entrance. We cannot accept items that are delivered to any other entrance. The Front of House team will then arrange for a porter to deliver them to the wards.
Ashford hospital will no longer be allowing inpatient visiting, except for main carers visiting patients on Wordsworth Ward and Chaucer Ward, as highlighted above. Please phone 01784 884488 if you are enquiring about a patient.
This situation will be constantly reviewed and further visiting changes may occur depending on Covid-19 incidence within our community and also transmission rates.
Please watch this short video for more information.
Thanks for your support and cooperation.
Andrea Lewis RRC
Chief Nurse
Wearing Face Masks in our Hospitals
All patients, visitors, and staff are expected to use a new surgical mask issued by the checkpoint teams when they arrive at all hospital sites. If you are wearing your own face covering or mask you will be asked to remove this and use a new mask for the duration of your visit. The mask must cover your mouth and nose and be worn at all times, unless your clinician asks you to remove it.
There are checkpoints by each entrance and you will be asked to use the hand sanitiser provided and have your temperature taken (by a forehead thermometer). On exit, please dispose of the mask in the clinical waste bin provided and sanitise your hands.
It is expected that everyone on the hospital sites wears a mask with the following exceptions, in line with national guidance:
- children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons)
- people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
- where putting on, wearing or removing a face covering will cause you severe distress
- if you are speaking to or providing assistance to someone who relies on lip reading, clear sound or facial expressions to communicate
Lateral Flow Testing for Members of the Public
We currently have a number of Infection Prevention and Control measures in place within Ashford and St Peter’s Hospitals. To help prevent the spread of Covid-19 within our hospitals we ask that all members of the public undertake a lateral flow test no more than 48 hours before coming into the hospital. This is to help keep patients, visitors, and our team as safe as possible.
Changes to the visiting arrangements for patients at the end-of-life
We have made some changes to the visiting arrangements for patients at the end-of-life. We are now able to accommodate one nominated visitor for up to one hour each day or two nominated visitors on alternate days during a patients stay. The patient must still be referred and reviewed by the Specialist Palliative Care Team prior to visiting, and visits must be pre-arranged each day with the ward nursing team.
Ashford Hospital
| Ward | Type | Location | Direct Dial Number |
| Chaucer Ward | Medical | Ground Floor, Main Entrance |
01784 884003 |
| Surgical | Ground Floor, Outpatients Entrance |
01784 884127 | |
| Dickens Ward | Surgical | First Floor, Main Entrance |
01784 884004 |
| Elliot Ward | Surgical | 01784 884575 | |
| Wordsworth Ward | Medical | 01784 884008 |
St Peter’s Hospital
| Ward | Type | Location | Direct Dial Number |
| Ash Ward (and School) | Paediatrics | Level 3, Duchess of Kent Wing |
01932 722714 |
| Aspen Ward | Medical | Level 4, Duchess of Kent Wing |
01932 723907 |
| Birch Acute Cardiac Unit (BACU) | Medical | Level 4, Duchess of Kent Wing |
01932 722012 |
| Cedar Ward | Medical | Level 4, Duchess of Kent Wing |
01932 722003 |
| Cherry Ward (Older Persons Ward) | Medical | Level 3, Duchess of Kent Wing |
01932 722935 |
| Chestnut Ward | Medical | Level 4, Duchess of Kent Wing |
01932 726708 |
| Clinical Assessment Unit (CAU) | Emergency | 01932 722010 | |
| Discharge Lounge | Discharge | Level 3, Main Building |
01932 722933 |
| Endoscopy Unit | Surgical | Level 3, Outpatients Block |
01932 726575 |
| Falcon Ward | Surgical | Level 2, Abbey Wing |
01932 722287 |
| Heron Ward | Surgical | 01932 723267 | |
| Holly Ward | Medical | Level 4, Duchess of Kent Wing |
01932 723257 |
| ICU | Critical Care | Level 3, Duchess of Kent Wing |
01932 722135 |
| Joan Booker | Maternity / Child Health | Level 1, Abbey Wing |
01932 722291 |
| Kingfisher Ward | Surgical | Level 2, Abbey Wing |
01932 722380 |
| Labour Ward | Maternity | Abbey Wing | 01932 722663 |
| Maple Ward | Medical | Level 3, Duchess of Kent Wing |
01932 723137 |
| May Ward | Medical | Level 4, Duchess of Kent Wing |
01932 722014 |
| Neonatal Intensive Care Unit (NICU) | Children | Level 3, Abbey Wing |
01932 722667 |
| Oak Ward (and Little Oaks) | Children/day Unit | Level 3, Duchess of Kent Wing |
01932 722016 |
| Robin Ward | Surgical | Duchess of Kent Wing | 01932 723941 01932 722932 |
| Swan Ward | Orthopaedic | Abbey Wing | 01932 723220 |
| Swift Ward | Medical | 01932 722201 | |
| Willow Ward | Medical | 01932 723079 |
Woking Community Hospital
| Ward | Type | Location | Direct Dial Number |
| Bradley Unit | Medical | 01483 846344 |
Click here for access guides to Ashford and St Peter's Hospitals or the follow the ward links above.