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Two clinical members of staff looking at a computer screen

The Trust is committed to providing excellence in patient safety, experience and outcomes.

Health Informatics strives to support the delivery of this commitment through the creation, shaping, sharing and application of patient, business intelligence and the deployment of appropriate technologies.


Our Services

  • Clinical Coding
  • Data Quality
  • Freedom of Information (FOI)
  • Health Records
  • Information Governance
  • Information Services
  • Information Technology
  • IT Helpdesk
  • IT Training
  • Medico-Legal Service
  • Network Services
  • PAS
  • Project Management


2013-2016 Service Strategy

Our Service Strategy is to:

  1. Empower our patients to better manage their own care
  2. Enable our clinicians to easily see the clinical context of what is happening to a patient
  3. Give the Trust confidence and the evidence to demonstrate that we are delivering the best possible care
  4. Improve shared decision making across care settings
  5. Develop divisional capabilities to interpret and understand what our Information reports are saying and where to target resources to address emerging issues
  6. Transform the Information Services team into an Business Intelligence team and creating a culture of sensible analytics and standards for report production, eg validating and sense checking before publishing a report, ensuring that data sources and methodologies are referenced and how they have been applied
  7. Upskilling the Information Services through training, reinforce the alignment of Analysts with divisions through attendance at performance meetings and increased visibility in providing day to day support
  8. Enable the Trust to take advantage of technologies that create opportunities to streamline inefficient processes and redirect resources to front line care


Delivery of the above will focus on three clear objectives:

  1. Achieve a hospital-wide electronic patient record (EPR)
  2. Build Information Capability in the Trust
  3. Reviewing and establishing the right governance arrangements for Health Informatics programmes and projects


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