Accessible Information Standard (AIS)
AIS states that there is a legal requirement for patients, service users, carers, and parents with a disability, impairment or sensory loss to receive accessible information and that they should:
|Be able to contact, and be contacted by services in accessible ways, e.g. via email.|
|Receive information and correspondence in formats they can read and understand, e.g. in audio, braille, easy read or large print.|
|Be supported by a communication professional at appointments if this is needed to support conversation, e.g. a British Sign Language interpreter.|
|Get support from health and care staff and organisations to communicate, e.g. to lip-read or use a hearing aid.|
This accessibility statement applies to www.ashfordstpeters.nhs.uk (it can also be reached via www.asph.nhs.uk or www.ashfordstpeters.org).
This website is run by Ashford and St Peter's Hospitals NHS Foundation Trust. We want as many people as possible to be able to use this website.