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Excellent maternity care is comprehensive and flexible to respond to the clinical and social needs of each family.

We know that every woman, baby and family is unique and will have different needs depending on their own circumstances. We want to work in partnership to help every woman achieve the experience that is right for them.

Our team will ensure that you have the correct information to help you reach the choice and decisions that are right for you. When circumstances mean that the choice has to be changed, we will ensure that we provide information and an explanation for you to understand the reasons for this.

The care we give you follows "best practice" and is research based. We are continuously auditing our care and revising our working practices in the light of new evidence and the national service framework for maternity services.

Everyone on our team is committed to treat people with kindness, understanding and dignity and will respect the privacy, religious and cultural beliefs of families. We do our best to be very clear in our communication between healthcare professionals, women and their family members to help you feel like you are actively involved in decision making in your overall care. Interpreting services will be provided for women where English is not their first language.

Our key aim is to support you to have the best possible birth experience and to help ensure that you have a healthy baby.

Maternity Numbers

Surrey Heartlands Pregnancy Advice Line
0300 123 5473

Ante-natal Clinic
01932 722389

Maternity Appointments
01932 722366

Joan Booker Ward
01932 722291

Neonatal Ward
01932 722667

Ultrasound Queries
01932 722665

Visiting Times

Joan Booker Ward (Antenatal and Postnatal)

08.00hrs-13.00hrs for partners only

13.00hrs-22.00hrs for all other visitors. No more than 3 visitors at a time.

Children under 16 cannot visit at any time unless they are the brother/sister of the new baby

 

Labour Ward Visiting Hours

Partner allowed anytime

In labour a maximum of two birthing partners.

For all other visitors - visiting times are 2-4pm, 6-8pm. Only two visitors at a time during this period.

Children under the age of 16 are not able to visit unless they are siblings.

This is to improve patient safety, reduce infection risks, maintain a lean environment and to allow families quiet time to bond with their baby.